Phone (+62 370) 647327
Fax (+62 370) 6163160
Email info@gili-lombok.com
Please read carefully these Terms and Conditions.
• Booking must be made as far in advance as possible.
• A non-refundable deposit of 30% is payable at the time of booking.
By paying your deposit you acknowledge that you have read and
understood these Terms and Conditions and agree by to be bound by
these Terms and Conditions. A minimum deposit of 30% is required to
secure your booking.
• Full payment must be made 30 days before your arrival date.
Refund Policy - Cancelled by you
Automatic loss of 30% non-refundable deposit.
If notice of a cancelled holiday is received by KORINDO NETWORK
LINTAS RAYA, PT (KNLR) 31 - 45 days before a guest is to have
arrived, we will refund your money less an amount of 70% to cover
any bank transfer fees.
If notice of a cancelled holiday is received by KORINDO NETWORK
LINTAS RAYA, PT (KNLR) between 15 - 30 days prior to arrival,
KORINDO NETWORK LINTAS RAYA, PT will charge 50% plus any bank
transfer fees.
If notice of a cancelled holiday is received by KORINDO NETWORK
LINTAS RAYA, PT (KNLR) 8 - 14 days before a guest is to have
arrived, KORINDO NETWORK LINTAS RAYA, PT will charge 75%, the entire
total trip cost.
If notice of a cancelled holiday is received by KORINDO NETWORK
LINTAS RAYA, PT (KNLR) 1 - 7 days before a guest is to have arrived,
No refund is given.
KORINDO NETWORK LINTAS RAYA, PT (KNLR) is NOT responsible for any
bank service charges charged by your local bank/credit card fee.
RESPONSIBILITY
Every participant shall be regarded in every respect as carrying
his/her own risk with respect to loss or injury to person or
property. We do not accept responsibility for losses or expenses
result.
Conditions of Travel: I understand and agree that travel by its
nature implies a standard of comfort, safety, conditions and health,
different to your home environment and that these conditions can
vary from day to day. By participating in this program I accept the
risks with travelling away from home
LIABILITY
We acts as intermediary for transport, carriers, accommodation,
restaurant and other component that use during the program, assumes
no responsible for any delay, change of schedules, loss, damage,
injury, theft, accident, and irregularity. Due to all causes beyond
the program, we reserve the right, without penalty, to alter
itineraries or program.
Alteration to Program
You understand that the itineraries and activities described are
indicative and prepared with due care but they could change at any
time for a number of reasons. We will do our utmost to inform you in
advance of any such changes. You understand that the itinerary could
change due to weather, political situations, airline schedule
changes, force majeure or any other circumstance. KNLR accepts no
liability for loss of enjoyment or delays or any other costs you may
incur as a result of such a change.
PHOTOGRAPHY RIGHTS:
Clients must be aware that our authorized tour leaders and
representatives may take photographs and films of our clients whilst
on any of the tours of which the company reserves the right to use
such material for any advertising or brochure production without
obtaining further consent. The company also reserves the right to
use any comments clients make regarding the tours on any
questionnaires or complimentary letters, to use in future
promotional literature.
EXCLUSION FROM THE TOUR:
The company shall not be responsible for or be liable to any client
who commits an illegal or unlawful act in any country visited. He or
she may be excluded from the tour, without any refund of the tour
fare.
TRAVEL DOCUMENTATION:
It is the responsibility of the client to be in possession of a
valid passport, visa permits and vaccination and other medical
certificates as may be required for the whole of the tour. The
company does not accept responsibility for changes in regulations
for visas or any particular requirements for visas. The company
cannot be held responsible for the failure of the client to obtain
the necessary visas.
SPECIAL REQUESTS:
Special diet requirements must be advised in writing to the company
when the client makes a booking. The company will attempt to provide
special meals, however, these cannot always be provided.
UNSUITABILITY OF CLIENT, ETC:
If the company considers the client as unsuitable for a tour it may
in its absolute discretion cancel such client’s booking or decline
to carry the client further if that client causes inconvenience or
annoyance to other passengers.
What to bring
Travel bag, sleeping bag, rain coat, suntan lotion, hat, T-Shirt,
paddling/beach sandals, comfortable walking/trekking shoes with
extra socks, binocular, flash light with extra bulb and batteries,
Camera + extra films, towels, swimsuit, mosquito/insect repellent,
personal medicine, for souvenirs and other personal expenses please
bring Rupiah.
PAYMENT METHOD:
We except two type of payments: Wire bank transfer on behalf company
bank account and Credit card through PayPal business account.